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Policy Expert : Home insurance reviews

View other Policy Expert products
4.73
Based on 9,139 reviews, last reviewed 16th Jul 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great cover at a very competitive price! Under £200 for annual cover including Home Legal Select & Home Emergency Select - very happy with this! Reviewed on: 16th July 2026
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024
Amarat S's avatar
Amarat S

Good value for money

5
Haven't had to make a claim yet but the high star rating earned from other policy holders' experiences encouraged me to take our home insurance with Policy Expert Reviewed on: 15th September 2022
gillian staerck's avatar
gillian staerck

Excellent

5
Great value for money and nice to deal with Reviewed on: 15th September 2022
jane sillett's avatar
jane sillett

Easy and reasonably priced!

4
Made the process easy and was very reasonable. Reviewed on: 15th September 2022
Hannah 's avatar
Hannah

Excellent

5
Very quick and easy setup,no problems and suits all my needs at an excellent price.could not be more happier, thank you Reviewed on: 15th September 2022
andrewroz@hotmail.co.uk's avatar
[email protected]

Fabulous claim handling.

5
I took out my home insurance with Policy Expert in February having checked the cost and read the revues both of which were very positive. Unfortunately, we had a fire in our kitchen in May which caused serious damage. The claims handling via Trinity Claims was second to none and the whole issue was dealt with very quickly and with expert tradesmen recommended and all arranged by them. I would not hesitate to recommend them and thank them for gold star service. Reviewed on: 15th September 2022
Paul Ireland's avatar
Paul Ireland

The name says it all.

5
Great price, great policy. What more do you need? Reviewed on: 15th September 2022
EzJ's avatar
EzJ

Easy to purchase no drama

5
No issues as of yet if the price stays right I will be renewing Reviewed on: 15th September 2022
Michelle savill 's avatar
Michelle savill

Grey company

5
Never have any issue always get our home insurance with them. Best price and good value for money. Reviewed on: 15th September 2022
Adam's avatar
Adam

Home insurance

5
Good company to be with and reasonable price too Reviewed on: 15th September 2022
Saimir Berisho 's avatar
Saimir Berisho

Excellent

5
Very efficient and prompt service Reviewed on: 15th September 2022
Dennis conway's avatar
Dennis conway

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