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Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024
Amarat S's avatar
Amarat S

Excellent

5
Very quick and easy setup,no problems and suits all my needs at an excellent price.could not be more happier, thank you Reviewed on: 15th September 2022
andrewroz@hotmail.co.uk's avatar
[email protected]

Fabulous claim handling.

5
I took out my home insurance with Policy Expert in February having checked the cost and read the revues both of which were very positive. Unfortunately, we had a fire in our kitchen in May which caused serious damage. The claims handling via Trinity Claims was second to none and the whole issue was dealt with very quickly and with expert tradesmen recommended and all arranged by them. I would not hesitate to recommend them and thank them for gold star service. Reviewed on: 15th September 2022
Paul Ireland's avatar
Paul Ireland

The name says it all.

5
Great price, great policy. What more do you need? Reviewed on: 15th September 2022
EzJ's avatar
EzJ

Easy to purchase no drama

5
No issues as of yet if the price stays right I will be renewing Reviewed on: 15th September 2022
Michelle savill 's avatar
Michelle savill

Grey company

5
Never have any issue always get our home insurance with them. Best price and good value for money. Reviewed on: 15th September 2022
Adam's avatar
Adam

Home insurance

5
Good company to be with and reasonable price too Reviewed on: 15th September 2022
Saimir Berisho 's avatar
Saimir Berisho

Excellent

5
Very efficient and prompt service Reviewed on: 15th September 2022
Dennis conway's avatar
Dennis conway

No hassle...simply excellent!!!

5
Great customer service and easy to make claims and update your account and policies. Reviewed on: 15th September 2022
Fahad faisal's avatar
Fahad faisal

Home Insurance

5
Great service and an Amazon voucher! I'll definitely be using their services again next year! Reviewed on: 15th September 2022
Abigail Taylor 's avatar
Abigail Taylor

Reasonably priced.

5
Lots included in the policy for a very reasonable price. I felt reassured that my home would be insured without any financial concerns. Reviewed on: 15th September 2022
Rach93's avatar
Rach93

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