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Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024
Amarat S's avatar
Amarat S

Value for money

5
Very good customer service and value for money Reviewed on: 15th September 2022
A lintern's avatar
A lintern

Excellent

5
Excellent customer service and value for money, great communication as well Reviewed on: 15th September 2022
Elle's avatar
Elle

Insure yer home for a good price

5
Searched for ages looking for home insurance that covered my needs. Policy Expert provided a level of cover few other companies came close to for the price. Correction no other company. My advice is don’t automatically renew with the well known big boys as we all tend to do for convenience and a degree of playing it safe. Go Policy Expert Reviewed on: 15th September 2022
James Grierson's avatar
James Grierson

Great value

5
Customer contact was very good and the value for money excellent Reviewed on: 15th September 2022
Stuart Goodwin's avatar
Stuart Goodwin

Excellent customer service

5
Very good company competitive prices makes u feel relax Reviewed on: 15th September 2022
Ashraf's avatar
Ashraf

Value for money

5
Policy expert give value for money with a professional website easy to navigate. Reviewed on: 15th September 2022
Ricky Answer's avatar
Ricky Answer

Happy new client

4
It is cheap and good quality. Very easy to understand the policy. However i had no claim yet so no experience on that.That is why the 4 stars Reviewed on: 15th September 2022
Maria's avatar
Maria

Just what I needed

5
I had not heard of this company before but the price was good and the cover excellent so I checked it out and everything I found was positive. After an easy process, I renewed my insurance with them and all has been great since. Reviewed on: 15th September 2022
Pauline 's avatar
Pauline

Great insurance provider

5
Simple and easy to insure property Reviewed on: 15th September 2022
Karen jenner 's avatar
Karen jenner

Cheapest on market

5
It was the cheapest one for value and wat we needed Reviewed on: 15th September 2022
Tony's avatar
Tony

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