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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Smooth experience

It was a smooth experience from start to finish and good value or money. Reviewed on: 2nd August 2024

Easy to purchase.

Just bought the policy on line so no real experience if I needed to claim Reviewed on: 2nd August 2024

.competitive and good cover

The great thing apart from being competitive was that I could speak to a person with my queries before signing up. The policy also net my needs Reviewed on: 2nd August 2024

Banging company

Made it very easy to change bits on our policy as life changes. V good customer service team. It's how companies should be Reviewed on: 2nd August 2024

Does what it says on the tin!

I looked for the cheapest insurer who met all my needs. Policy Expert fitted the bill. Reviewed on: 2nd August 2024

Policy Expert have been supportive from the start, m...

Policy Expert have been supportive from the start, more than any company I've been with previously. Reviewed on: 2nd August 2024

Be sure to Insure

What I needed is was you gave me, thank you. Reviewed on: 2nd August 2024

Good price, easy to deal with, would recommend to ot...

Good price, easy to deal with, would recommend to others Reviewed on: 2nd August 2024

Easy to arrange and at a good price

Easy to arrange and at a good price Reviewed on: 2nd August 2024

Very easy to deal with and helpful if any issues or...

Very easy to deal with and helpful if any issues or concerns and I have renewed several times with policy expert Reviewed on: 2nd August 2024

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