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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Policy Expert have been supportive from the start, m...

Policy Expert have been supportive from the start, more than any company I've been with previously. Reviewed on: 2nd August 2024

Be sure to Insure

What I needed is was you gave me, thank you. Reviewed on: 2nd August 2024

Good price, easy to deal with, would recommend to ot...

Good price, easy to deal with, would recommend to others Reviewed on: 2nd August 2024

Easy to arrange and at a good price

Easy to arrange and at a good price Reviewed on: 2nd August 2024

Very easy to deal with and helpful if any issues or...

Very easy to deal with and helpful if any issues or concerns and I have renewed several times with policy expert Reviewed on: 2nd August 2024

Best Cover at Competitive Price

Seemed to offer best cover at a competitive price - haven’t had to make a claim which is always the test for an insurance company - hopefully will not have to! Reviewed on: 2nd August 2024

Great policy covers everything I need at an amazing...

Great policy covers everything I need at an amazing price Reviewed on: 2nd August 2024

Awesome experience!

Awesome experience! Better cover than Saga for half the price! Reviewed on: 2nd August 2024

Pleasant surprise

Received my quote online which was very competative and allowed me a huge saving on my renewal. The confirmation was immediate and correspondence emails accurate Reviewed on: 2nd August 2024

Easy to navigate & plenty of choice

Easy to navigate website and plenty of detail provided at each stage of the process, so you understand what you are purchasing. There are various ways yo pay, easy to purchase and documents available almost instantly after purchase. Reviewed on: 2nd August 2024

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