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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

233% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

So easy to set up and excellent value for money

So easy to set up and excellent value for money. Every time I've needed to make contact it has been effortless start to end Reviewed on: 15th September 2022

Quick and easy

Very straight forward in offering competitive home insurance. Very quick to get through to someone when had questions. Reviewed on: 15th September 2022

Brilliant

Good experience with very affordable prices. Reviewed on: 15th September 2022

Great service, great price

I use Policy Expert for home insurance on my first home. The service and the price is fantastic. Reviewed on: 15th September 2022

fantastic service

cheapest home insurance that I ever had before, which covers everything. Reviewed on: 15th September 2022

Never an issue

Always the best price for the level of cover I require. Touch wood, I've not yet needed to make a claim. Reviewed on: 15th September 2022

Never again.

Too upset. Hanging on phone for ages:shunted from dept/person to others: phone going dead!; 10 days on and still nothing settled. Useless company. Reviewed on: 14th September 2022

Excellent value for money.

It was quick & easy to not only get a quote, but to also get the cover we needed. Fantastic customer service and excellent value for money. Reviewed on: 14th September 2022

Policy Expert

I tried other companies but got the best price from Policy Expert. Reviewed on: 12th September 2022

excellent customer service

Great value of products, easy to purchase, great customer service. Would highly recommend Reviewed on: 10th September 2022

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