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Policy Expert : Home insurance reviews

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4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great Price for Great Cover

5
I shopped around for a while as my renewal price with my old insurer was not reasonable. Policy Expert price was considerably cheaper for the same cover. It was easy to sign up, great customer service, had to make an amendment and no fuss. Great price, great cover and great customer service. Reviewed on: 7th September 2022
Matthew Arnold's avatar
Matthew Arnold

Best home insurance we ve had.

5
Great customer support, good price and straight forward easy process. Reviewed on: 6th September 2022
Alexandru Sava's avatar
Alexandru Sava

Value

5
Met all I was looking for and good price Reviewed on: 6th September 2022
Kath's avatar
Kath

very competative

5
friendly staff very understanding, making sure cover is exactly what you need, and fit for purpose at a very compettive price. Reviewed on: 5th September 2022
helen grimes's avatar
helen grimes

Hassle free

4
Easy to organise this insurance and when contacted for any clarification or information dealing with them was hassle free Reviewed on: 5th September 2022
Andrew R's avatar
Andrew R

Straightforward & affordable

4
Very happy to recommend Policy Expert for UK Home Insurance. No nonsense and very fair prices. Reviewed on: 4th September 2022
Matt Brimble's avatar
Matt Brimble

Vert good value Home Insurance

5
Very good value home insurance, easy to fillin forms. Have never made a claim so cannot comment on that yet. Reviewed on: 4th September 2022
Steve's avatar
Steve

Cheap and easy

5
Great price, easy set up, couldn't have been simpler Reviewed on: 4th September 2022
Ad's avatar
Ad

Value for money

5
Easy website to use and good value for money Reviewed on: 4th September 2022
dmrjenks's avatar
dmrjenks

Exceptional

5
Exceptional policy cover for house insurance. Not the cheapest but overall better cover and cost than my last provider that I had been with for 4 years. Reviewed on: 3rd September 2022
Tina's avatar
Tina

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