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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

No brainier

5
Great cover from a great company at a great price - a no brainier. Reviewed on: 15th September 2022

So easy to set up and excellent value for money

5
So easy to set up and excellent value for money. Every time I've needed to make contact it has been effortless start to end Reviewed on: 15th September 2022

Quick and easy

5
Very straight forward in offering competitive home insurance. Very quick to get through to someone when had questions. Reviewed on: 15th September 2022

Brilliant

5
Good experience with very affordable prices. Reviewed on: 15th September 2022

Great service, great price

5
I use Policy Expert for home insurance on my first home. The service and the price is fantastic. Reviewed on: 15th September 2022

fantastic service

5
cheapest home insurance that I ever had before, which covers everything. Reviewed on: 15th September 2022

Never an issue

5
Always the best price for the level of cover I require. Touch wood, I've not yet needed to make a claim. Reviewed on: 15th September 2022

Never again.

1
Too upset. Hanging on phone for ages:shunted from dept/person to others: phone going dead!; 10 days on and still nothing settled. Useless company. Reviewed on: 14th September 2022

Excellent value for money.

5
It was quick & easy to not only get a quote, but to also get the cover we needed. Fantastic customer service and excellent value for money. Reviewed on: 14th September 2022

Policy Expert

5
I tried other companies but got the best price from Policy Expert. Reviewed on: 12th September 2022

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