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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Greatest.value of them all.

5
Went with Policy Expert because they provided all my insurance requirements at a far better price than all the others. Reviewed on: 3rd September 2022

value

5
good price ,excellent level of cover, just hoping I don't need to use it!! Reviewed on: 3rd September 2022

Excellent service at very competitive price

5
Easy to contact and offered like for like cover at reasonable rate Reviewed on: 3rd September 2022

Excellent company

5
An excellent insurance company with a really competitive price. Offered me exactly the cover I need for an extremely good price. Reviewed on: 2nd September 2022

So easy to use & quick to set up

5
So easy to use & quick to set up no issues easy to get everything included highly recommend Reviewed on: 2nd September 2022

Excellent service

5
Quick and easy to apply, confirmation came through immediately Highly recommend as fantastic price too Reviewed on: 2nd September 2022

Good cover

4
Good overall cover and price good service Reviewed on: 2nd September 2022

Quick process and competitive price

5
Was really surprised by the level of cover and price for my home insurance from Policy Expert. The online process was quick and efficient to work through our specifics and the end result was a cost that was near the top of the price comparison website. Reviewed on: 2nd September 2022

Excellent down to earth service

5
Did what they said on the tin so to speak. Reviewed on: 2nd September 2022

Easy to contact

5
Seems to be uk based call centre so makes life easier Reviewed on: 2nd September 2022

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