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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Great price, simple to arrange

4
I had been with Policy expert before so when I saw them as one of the cheapest deals, I snapped them up straight away. Easy to set up, covers everything I needed Reviewed on: 2nd September 2022

Efficient and customer friendly

5
I went on price a comparison website. Policy expert wasn't the cheapest but it fulfilled my criteria. The customer service assistant was efficient and friendly and took me through the process with ease. Thank you policy expert. Reviewed on: 2nd September 2022

Efficient, Easy and Effective Home Insurance

5
Policy Expert was quick to come into my bang for your buck list. The policy quote was quick and easy and the automated acknowledgements were efficient. The policy includes all what I need at a great price and effective support wrap. Bradley Wells Reviewed on: 2nd September 2022

Fantastic value

5
Fantastic value and together with the cash back I received this is the cheapest home insurance I’ve ever had Reviewed on: 2nd September 2022

Best customer service

5
Best customer service I ever had in the past 7 years since I start owning a house Reviewed on: 2nd September 2022

Brilliant prices very competitive

5
Very easy to use and brilliant prices, I have used them for the last 2 years and have never had any issues with them. Would definitely recommend. Reviewed on: 1st September 2022

VERY EFFICIENT AND GOO CUSTOMER RELATION

5
I WAS ATTENDED TO PROMPTLY AND HELPED TO SOLVE MY PROBLEM WITH ANY HESITATION Reviewed on: 1st September 2022

Cheapest out there

5
Insurance is a necessary evil so you want the cheapest that offers the best cover. I compared the cover offered by a number of top insurance companies. This company offers the best cover and value. Bar none. The difference in price was over £100. Reviewed on: 1st September 2022

Simple, quick, competitive!

5
Easy to use on-line website. Excellent cover, no fuss, clear, simple to use, cannot fault them. Reviewed on: 1st September 2022

Fab-u-lous

5
Great service at a great price. I needed to make a small change to my policy and it was handled immediately over the phone. No massive queue to get through and super helpful staff. Reviewed on: 1st September 2022

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