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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Straight forward and well priced home insurance

5
Easy to search and set up. Very straight forward. Good customer service and a great price. Reviewed on: 1st September 2022

Premier cover

4
Excellent home insurance at a fair price Reviewed on: 1st September 2022

Fantastic policy great service

5
Done a extensive search for a policy to include everything and this was the Best Buy far and at a great price Reviewed on: 1st September 2022

Value for money

5
Excellent service value for money Reviewed on: 1st September 2022

Excellent Value for Money and Easy to set up

5
I found this company through Compare the Market. I found they were the cheapest but actually offered, as standard, all of the extras my previous insurer was charging extra for, eg legal assistance, roadside assistance, etc. Very good Vale for money. They are online only but when I had a problem as I had entered the wrong renewal date, it was answered almost instantly. Would definitely recommend. Reviewed on: 1st September 2022

Excellent

5
Easy to apply, provided the right type of cover to meet our needs at a reasonable price Reviewed on: 1st September 2022

Best Insurance Experience

5
I always shop around for the best deals in insurance online and found the application process straightforward and simple to do with Policy Expert. The cover of buildings and contents is first class despite being the best value product for me. I also like how you have the option to upgrade the policy without breaking this bank. All in all its a rare animal indeed but this insurance experience was competitive without compromise Reviewed on: 1st September 2022

WOW!!

5
Greatest price I have ever paid for Home and Contents insurance ever. Reviewed on: 1st September 2022

Competitive

5
I found the company competitive and their online tool easy and quick, allowing me to tailormake my policy. Reviewed on: 1st September 2022

Great company very easy

5
Great company easy to get quote and take out insurance. Did it all online Reviewed on: 1st September 2022

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