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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great buying experience

I had been quoted a renewal price by Churchill and was disappointed by the price so I looked around. Policy Expert provided an excellent quote and buying the policy was very easy. Reviewed on: 2nd September 2022

Great cover at very competitive price

Easy to choose and tweak on their website and very competitive when compared with like for like policies from numerous other providers. Good communication and easy to access policies on line. Good value for money! Reviewed on: 2nd September 2022

Great price, simple to arrange

I had been with Policy expert before so when I saw them as one of the cheapest deals, I snapped them up straight away. Easy to set up, covers everything I needed Reviewed on: 2nd September 2022

Efficient and customer friendly

I went on price a comparison website. Policy expert wasn't the cheapest but it fulfilled my criteria. The customer service assistant was efficient and friendly and took me through the process with ease. Thank you policy expert. Reviewed on: 2nd September 2022

Efficient, Easy and Effective Home Insurance

Policy Expert was quick to come into my bang for your buck list. The policy quote was quick and easy and the automated acknowledgements were efficient. The policy includes all what I need at a great price and effective support wrap. Bradley Wells Reviewed on: 2nd September 2022

Fantastic value

Fantastic value and together with the cash back I received this is the cheapest home insurance I’ve ever had Reviewed on: 2nd September 2022

Best customer service

Best customer service I ever had in the past 7 years since I start owning a house Reviewed on: 2nd September 2022

Brilliant prices very competitive

Very easy to use and brilliant prices, I have used them for the last 2 years and have never had any issues with them. Would definitely recommend. Reviewed on: 1st September 2022

VERY EFFICIENT AND GOO CUSTOMER RELATION

I WAS ATTENDED TO PROMPTLY AND HELPED TO SOLVE MY PROBLEM WITH ANY HESITATION Reviewed on: 1st September 2022

Cheapest out there

Insurance is a necessary evil so you want the cheapest that offers the best cover. I compared the cover offered by a number of top insurance companies. This company offers the best cover and value. Bar none. The difference in price was over £100. Reviewed on: 1st September 2022

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