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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Simple, quick, competitive!

Easy to use on-line website. Excellent cover, no fuss, clear, simple to use, cannot fault them. Reviewed on: 1st September 2022

Fab-u-lous

Great service at a great price. I needed to make a small change to my policy and it was handled immediately over the phone. No massive queue to get through and super helpful staff. Reviewed on: 1st September 2022

Straight forward and well priced home insurance

Easy to search and set up. Very straight forward. Good customer service and a great price. Reviewed on: 1st September 2022

Premier cover

Excellent home insurance at a fair price Reviewed on: 1st September 2022

Fantastic policy great service

Done a extensive search for a policy to include everything and this was the Best Buy far and at a great price Reviewed on: 1st September 2022

Value for money

Excellent service value for money Reviewed on: 1st September 2022

Excellent Value for Money and Easy to set up

I found this company through Compare the Market. I found they were the cheapest but actually offered, as standard, all of the extras my previous insurer was charging extra for, eg legal assistance, roadside assistance, etc. Very good Vale for money. They are online only but when I had a problem as I had entered the wrong renewal date, it was answered almost instantly. Would definitely recommend. Reviewed on: 1st September 2022

Excellent

Easy to apply, provided the right type of cover to meet our needs at a reasonable price Reviewed on: 1st September 2022

Best Insurance Experience

I always shop around for the best deals in insurance online and found the application process straightforward and simple to do with Policy Expert. The cover of buildings and contents is first class despite being the best value product for me. I also like how you have the option to upgrade the policy without breaking this bank. All in all its a rare animal indeed but this insurance experience was competitive without compromise Reviewed on: 1st September 2022

WOW!!

Greatest price I have ever paid for Home and Contents insurance ever. Reviewed on: 1st September 2022

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