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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Easy and streamlined service and process

5
I had a really good experience buying insurance from Policy Expert. Would 100% recommend. Reviewed on: 1st September 2022

Home Insurance

5
The policy gave me everything I required at a reasonable price. It was if it had been made to measure. Reviewed on: 1st September 2022

Fantastic Company!!!

5
I have home insurance with Policy Expert and they are very competitive with the whole market. Easy to do online and with great customer service and support. Reviewed on: 1st September 2022

Quick and easy

5
I recently had to renew my home insurance and I couldn’t be bothered with the fuss of doing it online. I spoke with someone on the phone for just under half an hour and it was sorted. He was super helpful with explaining things I wasn’t sure about and it was a really smooth process. Reviewed on: 1st September 2022

Great service, quick and easy to use interface.

5
Great service and communication. Good choice of options and cover. Fast effective and hassle free. Reviewed on: 1st September 2022

Insurance

5
Easy website to use and great price for home insurance Reviewed on: 1st September 2022

Good

5
Good sercuce hslpy with service Reviewed on: 1st September 2022

Affordable and easy to purchase

5
Easy to get a quote for my desired level of cover. Simple to purchase. Reviewed on: 1st September 2022

Great price, great service

5
Much cheaper than my previous insurer, and Home Emergency cover included for free. Very clear website. When I phoned them I got through to a helpful human within seconds. Reviewed on: 1st September 2022

Simple and Affordable!

5
I decided to use a comparison website as my annual building insurance had increased so much, Policy Expert not only came out the cheapest but offered me more than my present provider The process was simple and they made the transition over very easy. Reviewed on: 1st September 2022

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