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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
233% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Easy to set up

5
Great company easy to set up the policy and good price Reviewed on: 15th September 2022

Nice & easy

5
Really easy to understand and set up Fantastic pricing Reviewed on: 15th September 2022

Good value & streamlines set up

5
Was very simple to sign up and luckily have not had to claim yet :) Reviewed on: 15th September 2022

Value for money

5
Not been with them long but no problems yet Reviewed on: 15th September 2022

Great provider

5
Easy to apply, great value. No issues Reviewed on: 15th September 2022

Easy and affordable

5
Very good customer service and an excellent quality of insurance Reviewed on: 15th September 2022

Affordable, great service!

5
Having looked around for a new home insurer, Policy Expert came out as the best provider. The cost was more affordable and the process of signing-up easy and professional. I'd highly recommend! Reviewed on: 15th September 2022

good policy

5
great policy provider. good value for money Reviewed on: 15th September 2022

Fantastic value with great cover

5
They were easy to deal with and have good cover options to suit any home that you can tailor around your preference Reviewed on: 15th September 2022

No brainier

5
Great cover from a great company at a great price - a no brainier. Reviewed on: 15th September 2022

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