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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Simple and Affordable!

I decided to use a comparison website as my annual building insurance had increased so much, Policy Expert not only came out the cheapest but offered me more than my present provider The process was simple and they made the transition over very easy. Reviewed on: 1st September 2022

Very happy with my home insurance

I'm very happy with my house insurance. Very attractive price. Reviewed on: 1st September 2022

Amazing Value

After searching around looking for the most competitive price/service I came across "Policy Expert" I've not looked back since.... amazing value for money!! Well done Policy Expert, keep up the great work!! Reviewed on: 1st September 2022

Perfect in all areas

Overall so easy and straightforward to get everything in order. Great price and policy Reviewed on: 1st September 2022

Easy to deal with and good customer care

It was easy to talk through my policy cover needs on the day I got my policy Reviewed on: 1st September 2022

Great service, great price

My policy has dropped in price, year on year and on the occasion I had to make a claim, the customer service was second to none! Reviewed on: 1st September 2022

Good value

Good value in my opinion, that's why I'm voting for them. Reviewed on: 1st September 2022

Terrific

Easy to deal with easy to set up great value let’s hope I don’t need them Reviewed on: 1st September 2022

fast service

we had an accident and within 24 hours my claim was settled Reviewed on: 1st September 2022

Clear and simple

I haven’t had to claim but purchasing the policy was quick and easy and it was easy to see my options and what they would cost. I was happy with them. Reviewed on: 1st September 2022

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