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Policy Expert : Home insurance reviews

4.76
Based on 9,124 reviews, last reviewed 14th Aug 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

WORTH ALWAYS CHECKING POLICY EXPERTS Very easy to contact and usually will beat any other online quote for home insurance. Reviewed on: 14th August 2025
barry 's avatar
barry

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9124)

Excellent service

5
Never any problem when you need to contact them, best price out there for Home Insurance Reviewed on: 1st September 2022

Excellent value for money

5
It was so easy , cheap and excellent home insurance Reviewed on: 1st September 2022

Simple process

4
Overall it was a very simple process to pick the right policy for my needs, the pages were easy to navigate and the price was reasonable. Reviewed on: 1st September 2022

Now we're insured...and re-assured

5
Policy Expert is by no means the most expensive insurance company but it's right at the top for friendly, efficient professionalism. Reviewed on: 1st September 2022

Cheap and a good level of cover

4
I saved £200 by switching my house insurance to policy expert and for the same level of cover Reviewed on: 1st September 2022

Great provider with awesomes customer support

5
Great customer experience, highly recommend Policy expert as an insurance provider. Reviewed on: 1st September 2022

Simple and cheap

5
Quickly and easy to fill out. Quotes generated and easy to compare with best price. 1st time buyer and happy with how easy it was Reviewed on: 1st September 2022

Great service with brilliant product levels

5
Renewal quote from previous insurer had increased dramatically with no reason. Looked at Policy Expert and got an higher level of cover with clearer details of what was included and excluded for a lower premium. First class service topped it off. Reviewed on: 1st September 2022

Value for money cover and excellent comms.

5
I've used Policy Expert before and always thought they were good value for money so this year when they were nearly £100 lower than my renewal quote it was a no brainer. Their sign-up us easy and just the right sort of comms. I haven't had to claim yet so cannot review that part of the service. Reviewed on: 1st September 2022

Super Service

5
Professional informative friendly helpful experience.Would not hesitate to recommend to family and friends . Reviewed on: 1st September 2022

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