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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Clear and simple

I haven’t had to claim but purchasing the policy was quick and easy and it was easy to see my options and what they would cost. I was happy with them. Reviewed on: 1st September 2022

Very happy customer

Policy expert provided a comprehensive policy covering all my need at competitive price, it provided an easy uncomplicated online experience for buying there product Reviewed on: 1st September 2022

Fantastic Value

For the price, it's the best value by far Reviewed on: 1st September 2022

First class service

It could not have been easier to organise home insurance. Simple and quick. Well done. Reviewed on: 1st September 2022

Fantastic Price

I renewed my house insurance very easy and got it for nearly half the price I was paying the other company Reviewed on: 1st September 2022

Easy Access when phoning

I have never had to wait very long when phoning regarding anything and it has always been someone I can understand and not some call centre you don't know where. Also they are very quick in returning a call if they cannot answer your query there and then. Reviewed on: 1st September 2022

Painless and competitive price

Easy to switch. Price competitive. Reviewed on: 1st September 2022

Helpful friendly staff

Comparatively priced for the same level of cover I had previously with a different provided. Very helpful call staff when I phoned who were able to answer any questions I had. Documents posted quickly too. Reviewed on: 1st September 2022

Experience

First class, hassle free experience which was great value policy Reviewed on: 1st September 2022

Quick easy and approachable

The staff are very easy to get in touch with, are knowledgable and always there to help. It’s been really quick and easy for me to set my home insurance up and I could not recommend them enough Reviewed on: 1st September 2022

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