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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great value for money

When compared with others, this policy offers the same cover for a much more reasonable price Reviewed on: 1st September 2022

Simple and solid.

Taking out a policy with Policy Expert is one of the simplest I have encountered. The company are great at helping with any issues with a fantastic customer service team. Solid insurance at a very competitive price. Reviewed on: 1st September 2022

Excellent service

Never any problem when you need to contact them, best price out there for Home Insurance Reviewed on: 1st September 2022

Excellent value for money

It was so easy , cheap and excellent home insurance Reviewed on: 1st September 2022

Simple process

Overall it was a very simple process to pick the right policy for my needs, the pages were easy to navigate and the price was reasonable. Reviewed on: 1st September 2022

Now we're insured...and re-assured

Policy Expert is by no means the most expensive insurance company but it's right at the top for friendly, efficient professionalism. Reviewed on: 1st September 2022

Cheap and a good level of cover

I saved £200 by switching my house insurance to policy expert and for the same level of cover Reviewed on: 1st September 2022

Great provider with awesomes customer support

Great customer experience, highly recommend Policy expert as an insurance provider. Reviewed on: 1st September 2022

Simple and cheap

Quickly and easy to fill out. Quotes generated and easy to compare with best price. 1st time buyer and happy with how easy it was Reviewed on: 1st September 2022

Great service with brilliant product levels

Renewal quote from previous insurer had increased dramatically with no reason. Looked at Policy Expert and got an higher level of cover with clearer details of what was included and excluded for a lower premium. First class service topped it off. Reviewed on: 1st September 2022

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