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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Value for money cover and excellent comms.

I've used Policy Expert before and always thought they were good value for money so this year when they were nearly £100 lower than my renewal quote it was a no brainer. Their sign-up us easy and just the right sort of comms. I haven't had to claim yet so cannot review that part of the service. Reviewed on: 1st September 2022

Super Service

Professional informative friendly helpful experience.Would not hesitate to recommend to family and friends . Reviewed on: 1st September 2022

Review

Quick easy quote with professional staff on hand to help! Reviewed on: 1st September 2022

Good rating

In summary this review has been written since policy expert have offered a bride via the chance of winning £1000 to simply write a review. So here we are… Reviewed on: 1st September 2022

Straightforward Insurance

Easy to use website, competitive prices, simple user interface for changes Reviewed on: 1st September 2022

Excellent service

Polite and knowledgeable customer service personnel Reviewed on: 1st September 2022

Great service

Efficient and easy to set up. This is my second year of using ths company for my home insurance and I am very satisfied with the price and value. Reviewed on: 1st September 2022

Great value, good comms

Moved into a significantly larger property and my existing insurer increased our fee significantly. Policy Expert came out as half the price of my existing policy for my smaller property, with equally good if not better cover. A no-brainer! Reviewed on: 1st September 2022

Best value for money

Best I could find for the cost. Had to ditch my old company because it got to expensive. Policy expert provided same cover for less cost. Reviewed on: 1st September 2022

Excellent, Highly recommended

Superb prices and refreshing to find such high standards of customer service Reviewed on: 1st September 2022

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