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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

fast service

we had an accident and within 24 hours my claim was settled Reviewed on: 1st September 2022

Clear and simple

I haven’t had to claim but purchasing the policy was quick and easy and it was easy to see my options and what they would cost. I was happy with them. Reviewed on: 1st September 2022

Very happy customer

Policy expert provided a comprehensive policy covering all my need at competitive price, it provided an easy uncomplicated online experience for buying there product Reviewed on: 1st September 2022

Fantastic Value

For the price, it's the best value by far Reviewed on: 1st September 2022

First class service

It could not have been easier to organise home insurance. Simple and quick. Well done. Reviewed on: 1st September 2022

Fantastic Price

I renewed my house insurance very easy and got it for nearly half the price I was paying the other company Reviewed on: 1st September 2022

Easy Access when phoning

I have never had to wait very long when phoning regarding anything and it has always been someone I can understand and not some call centre you don't know where. Also they are very quick in returning a call if they cannot answer your query there and then. Reviewed on: 1st September 2022

Painless and competitive price

Easy to switch. Price competitive. Reviewed on: 1st September 2022

Helpful friendly staff

Comparatively priced for the same level of cover I had previously with a different provided. Very helpful call staff when I phoned who were able to answer any questions I had. Documents posted quickly too. Reviewed on: 1st September 2022

Experience

First class, hassle free experience which was great value policy Reviewed on: 1st September 2022

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