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Policy Expert : Home insurance reviews

4.73
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9136)

Easy

4
Very easy website and easy form to complete Reviewed on: 1st September 2022

Good price for policy provided

4
Quick and efficient service online Reviewed on: 1st September 2022

Excellent price & cover

5
I found Policy Expert on receiving an invitation to renew from my previous insurer. Policy Expert offered the same cover at a much more affordable price easy to get quoted & paid up minimal fuss. Reviewed on: 1st September 2022

Excellent service

5
Luckily we haven’t had to place a claim as yet but taking out the policy was exceptionally easy and at a price that’s amazing Reviewed on: 1st September 2022

Best price to be honest

5
Best prices for the home and content insurance would recommend my 1st choice Reviewed on: 1st September 2022

Easy to deal with.

5
Very easy to deal with, great customer service and overall experience for me. Reviewed on: 1st September 2022

Peace of mind

5
As a 1st time buyer buying the right insurance can be a mine field but my sister is with the same company and recommended policy expert so I went online and it was all really clear and straightforward I was able to arrange the cover I needed and upgrade it abit all online which saved the hassle of waiting in a call queue I could also arrange it for the date I wanted it to start was easy to set up and I got email and post confirmation so overall I was very happy thank you! Reviewed on: 1st September 2022

Competitive

5
Competitive prices, easy to use website. Reviewed on: 1st September 2022

Really good

5
Really easy to organise your insurance through with good pricing. Reviewed on: 1st September 2022

Happy customer

5
Great service, always helpful when calling, have never had any issues. Their service is very straightforward, had no issues setting up and registering my policy with them. 10/10. Reviewed on: 1st September 2022

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