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Policy Expert : Home insurance reviews

View other Policy Expert products
4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
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Policy Expert Home insurance reviews (9137)

Excellent, Highly recommended

5
Superb prices and refreshing to find such high standards of customer service Reviewed on: 1st September 2022
AC's avatar
AC

Easy

4
Very easy website and easy form to complete Reviewed on: 1st September 2022
Rebecca 's avatar
Rebecca

Good price for policy provided

4
Quick and efficient service online Reviewed on: 1st September 2022
Antony Blanksby's avatar
Antony Blanksby

Excellent price & cover

5
I found Policy Expert on receiving an invitation to renew from my previous insurer. Policy Expert offered the same cover at a much more affordable price easy to get quoted & paid up minimal fuss. Reviewed on: 1st September 2022
Mark's avatar
Mark

Excellent service

5
Luckily we haven’t had to place a claim as yet but taking out the policy was exceptionally easy and at a price that’s amazing Reviewed on: 1st September 2022
Claire Partridge's avatar
Claire Partridge

Best price to be honest

5
Best prices for the home and content insurance would recommend my 1st choice Reviewed on: 1st September 2022
Anonymous's avatar
Anonymous

Easy to deal with.

5
Very easy to deal with, great customer service and overall experience for me. Reviewed on: 1st September 2022
Ollie 's avatar
Ollie

Peace of mind

5
As a 1st time buyer buying the right insurance can be a mine field but my sister is with the same company and recommended policy expert so I went online and it was all really clear and straightforward I was able to arrange the cover I needed and upgrade it abit all online which saved the hassle of waiting in a call queue I could also arrange it for the date I wanted it to start was easy to set up and I got email and post confirmation so overall I was very happy thank you! Reviewed on: 1st September 2022
Rachael hughes's avatar
Rachael hughes

Competitive

5
Competitive prices, easy to use website. Reviewed on: 1st September 2022
Marie's avatar
Marie

Really good

5
Really easy to organise your insurance through with good pricing. Reviewed on: 1st September 2022
Lauren's avatar
Lauren

Review Policy Expert : Home insurance now

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