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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Quick easy and approachable

The staff are very easy to get in touch with, are knowledgable and always there to help. It’s been really quick and easy for me to set my home insurance up and I could not recommend them enough Reviewed on: 1st September 2022

Great value for money

When compared with others, this policy offers the same cover for a much more reasonable price Reviewed on: 1st September 2022

Simple and solid.

Taking out a policy with Policy Expert is one of the simplest I have encountered. The company are great at helping with any issues with a fantastic customer service team. Solid insurance at a very competitive price. Reviewed on: 1st September 2022

Excellent service

Never any problem when you need to contact them, best price out there for Home Insurance Reviewed on: 1st September 2022

Excellent value for money

It was so easy , cheap and excellent home insurance Reviewed on: 1st September 2022

Simple process

Overall it was a very simple process to pick the right policy for my needs, the pages were easy to navigate and the price was reasonable. Reviewed on: 1st September 2022

Now we're insured...and re-assured

Policy Expert is by no means the most expensive insurance company but it's right at the top for friendly, efficient professionalism. Reviewed on: 1st September 2022

Cheap and a good level of cover

I saved £200 by switching my house insurance to policy expert and for the same level of cover Reviewed on: 1st September 2022

Great provider with awesomes customer support

Great customer experience, highly recommend Policy expert as an insurance provider. Reviewed on: 1st September 2022

Simple and cheap

Quickly and easy to fill out. Quotes generated and easy to compare with best price. 1st time buyer and happy with how easy it was Reviewed on: 1st September 2022

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