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Policy Expert : Home Insurance reviews

4.76
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Great cover for a great price

5
Customer service has been great when setting up our policy and sorting our move. Cover is good and well priced. Reviewed on: 1st September 2022

Easy

5
Easy to set up, the website is easy to navigate and it’s all painless with no long winded phone calls repeating information highly recommended Reviewed on: 1st September 2022

Comprehensive and cleaf

5
I like Policy Expert because they're upfront with their prices and charges. Reviewed on: 1st September 2022

Quick to apply

5
Needed to apply quickly due to exchange and very easy to do so. Reviewed on: 1st September 2022

Good value

5
Excellent value and saved loads on renewal for same benefits of renewal quote from old insurer Reviewed on: 1st September 2022

Best price found for product

5
Very easy to set up and access docs Reviewed on: 1st September 2022

Competitive prices

5
Agents very knowledgeable and polite. Reviewed on: 1st September 2022

Excellent service and great deal

5
Provided the cheapest quote for what I needed, were professional and friendly - perfect. Reviewed on: 1st September 2022

Home insurance

5
I was shopping around at renewal for my annual building and contents insurance. Using a search engine, I found this company, and had a very favourable quote, to which I accepted. All good and plain sailing! Good deal. Reviewed on: 1st September 2022

They helped me to get the cheapest home insurance

5
When my home insurance policy was about to run out, I contacted my policy provider to know the available offers. To my surprise the quotations were too expensive so I started to shop around. And that's where I came across Policy Expert and their process were much cheaper and comprehensive compared to my previous provider. Reviewed on: 1st September 2022

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