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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Very good cover at a reasonable price

5
I found Policy Expert on a comparison website and was amazed. The three different levels of cover are easy to understand and are equal to most other companies but cost less. The customer service department is very good with friendly helpful staff. Reviewed on: 1st September 2022

Easy way to insure

5
A, stressfree, easy understandable way to insure. Reviewed on: 1st September 2022

1st time with company

5
1st experience of this company will defo not be the last 1st class service and cover exactly as required Reviewed on: 1st September 2022

Good value and easy to sign up to

5
Very competitive price. Easy to sign up to. Would recommend. Reviewed on: 1st September 2022

Straight forward

5
Good value for money, haven't needed to contact them so unsure how customer service is, but let's hope I win the £1000 for leaving this review Reviewed on: 1st September 2022

Good value for money

5
I chose policy expert for my home insurance because it ticked most of the boxes for the budget. Reviewed on: 1st September 2022

Good value cover

5
Overall included more cover for price. Reviewed on: 1st September 2022

Excellent company,

5
Always answers queries quickly. Good customer service Reviewed on: 1st September 2022

Best value

5
Great peive for the level of cover, easy to set up Reviewed on: 1st September 2022

Easy Peasy!

5
Needed home insurance for our house and Policy Expert made it so simple to understand the different tiers and coverage of each type of cover. A breath of fresh air compared to dealing with the rest of the companies in the home buying process! Reviewed on: 1st September 2022

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