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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Good value

5
Quick and easy to navigate through questions, end product exactly that I wanted for a competitive price. Reviewed on: 1st September 2022

Best insurance company.

5
Reasonable priced good communication best one we have used Reviewed on: 1st September 2022

Quick and easy

5
Found Policy expert through compare the market and honestly it was the easiest thing I’ve ever done they offered me really good home cover and at a really good price! Don’t even notice it coming out my monthly outgoings Reviewed on: 1st September 2022

Awesome Product and Service

5
I had a seamless application and onboarding experience when moving my home insurance to Policy Expert. The policy they offered was more comprehensive than my previous provider and they were able to offer it at a lower monthly cost. The colleague who supported me was polite, affable and put me at ease! Their online service is also simple to access and navigate. Peace of mind, competitive prices and great service, thanks Policy Expert!! Reviewed on: 1st September 2022

Best company

5
Bought my building and contents insurance through policy expert, best price by far with comparable levels of cover. Reviewed on: 1st September 2022

Best service

5
Policy experts were recommended by a friend to me. It was so easy to navigate the website, very detailed options, quick and simple application form - have recommended to my friends and family. Thank you Reviewed on: 1st September 2022

Helpful telephone line

4
Whenever I had any issues the lines were quickly answered although I had to wait 4 hours for a locksmith but it’s understandable after I locked myself out by accident. Reviewed on: 1st September 2022

Best services ever

5
The best insurance I have ever encounter. I got my policy in a few minutes and it was very affordable. I will highly recommend policy expert. Reviewed on: 1st September 2022

Good coverage

4
Straightforward and comprehensive cover Reviewed on: 1st September 2022

Recommended

5
Excellent price and service. What more can you ask for! Reviewed on: 1st September 2022

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