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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Happy customer

Great service, always helpful when calling, have never had any issues. Their service is very straightforward, had no issues setting up and registering my policy with them. 10/10. Reviewed on: 1st September 2022

Value for Money

Very good value for money. The online account is easy to navigate and there is always someone available to chat with via phone or online chat. Reviewed on: 1st September 2022

Its so affordable

Easy to sign up and the best prices I've seen Reviewed on: 1st September 2022

home insurance,

Insurance offered was good, & price was also good,. Reviewed on: 1st September 2022

Hassle Free

A careless coffee spillage over my macbook resulted in my computer not powering on. The repair, from Apple, was quoted at £649.00. My claim was dealt with efficiently and all that was required was a copy of the Apple quotation. My claim was agreed within a week and payment into my bank in 5 days. Reviewed on: 1st September 2022

Great service and super competitive

I had a great experience getting my quote from Policy Epert and the price was super competitive too. I would definitely recommend them. Reviewed on: 1st September 2022

House insurance.

Really great price which covers all my needs for house insurance. So easy to set up with no complicated forms to fill out. Reviewed on: 1st September 2022

Really helpful

Very helpful and pleasant experience dealing with a company that helped tailor to MY needs and no pressure tactics. Reviewed on: 1st September 2022

Good all rounder

Simple, easy to use and budget friendly. Haven't needed them yet and hope I done need to but good to know they are there just in case. Reviewed on: 1st September 2022

Easy to use website.

Not made any claim so I have no experience of how well they handle claims. Website easy to use and good on-line documents. Reviewed on: 1st September 2022

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