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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Straightforward and reasonably priced

4
Straightforward policy at a reasonable price. Reviewed on: 1st September 2022

Easy and clear.

5
Superb value. Online support. Clear and straightforward. Reviewed on: 1st September 2022

Simple and user friendly

5
I really like Policy Experts website and its easy to read and navigate. Simple to find what I need. Reviewed on: 1st September 2022

Excellent Experience & Great Value

5
Really pleasantly surprised with the entire process, all made so easy and most of all feel like I have got extremely good value for money. Reviewed on: 1st September 2022

Great Company

5
Excellent company. Great prices and value for money with lots of options that don't cost a lot. Still the cheapest quote on renewal. Reviewed on: 1st September 2022

Easy and competitive price

5
Very easy to set up and found them to be very fair in their pricing, would definitely recommend to others. Reviewed on: 1st September 2022

Efficient

5
Fast and efficient service from the start of my policy Reviewed on: 1st September 2022

Cheap insurance with full insurance needs covered.

5
Home insurance was quick and easy to complete online. It covered all the needs I required and was the cheapest by far of all of the other brokers. Reviewed on: 1st September 2022

Great company!

5
Policy expert are an amazing insurance company, very easy to organise policies and they charge reasonable rates. Very consumer friendly and definitely look after the customer! Reviewed on: 1st September 2022

Good value

4
Best price I could find with the policy features that I wanted. Very easy to set up. I can’t comment on claims handling as fortunately I have not needed this so far. Reviewed on: 1st September 2022

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