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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Great cover

5
I use Policy Expert because they provide all the cover I need at a good and fair price. Reviewed on: 1st September 2022

Excellent

5
Policy Expert are the best price wise by far. Excellent customer service and extremely helpful, Reviewed on: 1st September 2022

Cheap and easy to apply

4
Very quick and easy to get a good priced quote Reviewed on: 1st September 2022

No Hassle purchase

4
Purchase was easy enough. Not yet had chance to speak to customer service, but PE provided the best price. Reviewed on: 1st September 2022

Very good price thanks

5
Always on hand for any help and advice good service Reviewed on: 1st September 2022

Excellent service

5
Excellent service and very competitively priced Reviewed on: 1st September 2022

Great value for money

5
Easy to arrange and great value for money. Advertised on comparison site so easy to find the best deal for your need. Reviewed on: 1st September 2022

So good that I have already recommended

5
I take insurance very seriously as I know how important it can be when you need it. I thought the layout, attention to detail and information provided from policy expert was excellent! I added a few things to my policy, and I’m pleased with the end result. So much so that I have already recommended to a friend. Reviewed on: 1st September 2022

New home insurance policy with Policy Expert

5
When renewing my home insurance policy I found that the premium with my existing provider had increased significantly. I looked around for a new provider and found Policy Expert. The details of the policy were clear, provided the level of cover I needed with the option to customise and add some extras. The payment was easy. All in all, a smooth process Reviewed on: 1st September 2022

Transparent plans with affordable prices.

5
Decided to go ahead as the prices were the lowest and offered maximum cover. The rest of the companies were miles away on both prices and cover Reviewed on: 1st September 2022

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