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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Excellent service and great deal

Provided the cheapest quote for what I needed, were professional and friendly - perfect. Reviewed on: 1st September 2022

Home insurance

I was shopping around at renewal for my annual building and contents insurance. Using a search engine, I found this company, and had a very favourable quote, to which I accepted. All good and plain sailing! Good deal. Reviewed on: 1st September 2022

They helped me to get the cheapest home insurance

When my home insurance policy was about to run out, I contacted my policy provider to know the available offers. To my surprise the quotations were too expensive so I started to shop around. And that's where I came across Policy Expert and their process were much cheaper and comprehensive compared to my previous provider. Reviewed on: 1st September 2022

Very good cover at a reasonable price

I found Policy Expert on a comparison website and was amazed. The three different levels of cover are easy to understand and are equal to most other companies but cost less. The customer service department is very good with friendly helpful staff. Reviewed on: 1st September 2022

Easy way to insure

A, stressfree, easy understandable way to insure. Reviewed on: 1st September 2022

1st time with company

1st experience of this company will defo not be the last 1st class service and cover exactly as required Reviewed on: 1st September 2022

Good value and easy to sign up to

Very competitive price. Easy to sign up to. Would recommend. Reviewed on: 1st September 2022

Straight forward

Good value for money, haven't needed to contact them so unsure how customer service is, but let's hope I win the £1000 for leaving this review Reviewed on: 1st September 2022

Good value for money

I chose policy expert for my home insurance because it ticked most of the boxes for the budget. Reviewed on: 1st September 2022

Good value cover

Overall included more cover for price. Reviewed on: 1st September 2022

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