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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

No fuss

5
I set up this policy upon purchasing my first home. It was a no fuss smooth transaction from start to finish. Would definitely recommend! Reviewed on: 1st September 2022

Excellent value for money

5
Getting a home insurance policy with Policy Expert was really easy and excellent value for money. Reviewed on: 1st September 2022

Extremely happy

5
As a first time buyer I found the process in getting home and contents insurance with policy expert seamless, reasonably priced and exactly what we were looking for. Will definitely be recommending! Reviewed on: 1st September 2022

Insurances

5
I have a few policies with Policy Expert, all round value for money and benefits Reviewed on: 1st September 2022

Easy to sort and good value

5
The website made it very easy to sort out my new policy and the value compared to other companies was excellent. Reviewed on: 1st September 2022

Excellent

5
Excellent service and provided exactly what I needed. Reviewed on: 1st September 2022

Top marks & customer focussed

5
Comparison website introduced me to Policy Expert, they offered a review of the policy and included items such as key safe and legal cover within the price which made it more cost efficient. Reviewed on: 1st September 2022

Brilliant cover

5
This is our first Policy with Policy Expert. The application process was simply and straightforward offering fantastic cover for a very reasonable price, that simply couldn't be matched. We're happy that PE has our back, should anything happen. Reviewed on: 1st September 2022

Good price and quick processing

4
We obtained a quote through a comparison website and the process of completing the policy purchase was fast, straightforward and transparent. We haven't made any claims yet, so cannot comment on that. Reviewed on: 1st September 2022

Great price same service as the big provider's

5
Great price Great service. Just because the price is lower there isn't less cover. Reviewed on: 1st September 2022

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