Smart Money People Logo

Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Review Policy Expert : Home Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home Insurance reviews (9124)

Super Simple

5
The whole process for sourcing and purchasing my home insurance policy was easy and clear, just how it should be! Reviewed on: 1st September 2022

Best price by far

5
Competitive pricing by far! Nothing else comes close. Reviewed on: 29th August 2022

Home insurance

1
Roof damaged by storm allowing rain through and damageing ceiling. Took weeks for any response from this company so I instructed a roofer to repair the damaged roof to avoid any further damage the the ceilings. When assessor did arrive dismissed my claim on the spot. Will not be renewing with this bunch of bandits Reviewed on: 20th August 2022

Great value, comprehensive home cover

5
I bought a house this year and needed home cover before moving in. Policy Expert offered more comprehensive cover that would suit older houses and for a little more than the competition, offered better cover. Reviewed on: 20th August 2022

Excellent product, service and price

5
Great cover, answered my queries quickly and clearly and a very competitive price. Documents provided quickly and easy to understand. Definitely my first choice when I look to renew in a year. Reviewed on: 17th August 2022

Home Insurance

5
After a while researching about home insurance and finding information confusing, I've came across Policy Expert. Their website was easy to use and information was clear and detailed. It took me only few minutes to complete my purchase and I am really pleased with the contract and how much it covers. I'd totally recommend them. Reviewed on: 16th August 2022

Inexpensive comprehensive cover

5
Very good value for money and comprehensive cover Reviewed on: 15th August 2022

Positive experience all round

5
I'm a little reluctant when organising insurance by myself, but as this is my first home I went on to look for the best deal. I had never heard of Policy Expert but after doing some research and seeing how easy the website made it, I knew this was my best option. All information was easily provided and explained on each step. Would recommend Reviewed on: 15th August 2022

Excellent service

5
It was very easy and efficient to take out a policy with this company Reviewed on: 14th August 2022

Good renewal price

5
I’ve stayed with this company for a few years as the price hardly varies. It’s good value. Reviewed on: 14th August 2022

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products