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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Brilliant cover

This is our first Policy with Policy Expert. The application process was simply and straightforward offering fantastic cover for a very reasonable price, that simply couldn't be matched. We're happy that PE has our back, should anything happen. Reviewed on: 1st September 2022

Good price and quick processing

We obtained a quote through a comparison website and the process of completing the policy purchase was fast, straightforward and transparent. We haven't made any claims yet, so cannot comment on that. Reviewed on: 1st September 2022

Great price same service as the big provider's

Great price Great service. Just because the price is lower there isn't less cover. Reviewed on: 1st September 2022

Super Simple

The whole process for sourcing and purchasing my home insurance policy was easy and clear, just how it should be! Reviewed on: 1st September 2022

Best price by far

Competitive pricing by far! Nothing else comes close. Reviewed on: 29th August 2022

Home insurance

Roof damaged by storm allowing rain through and damageing ceiling. Took weeks for any response from this company so I instructed a roofer to repair the damaged roof to avoid any further damage the the ceilings. When assessor did arrive dismissed my claim on the spot. Will not be renewing with this bunch of bandits Reviewed on: 20th August 2022

Great value, comprehensive home cover

I bought a house this year and needed home cover before moving in. Policy Expert offered more comprehensive cover that would suit older houses and for a little more than the competition, offered better cover. Reviewed on: 20th August 2022

Excellent product, service and price

Great cover, answered my queries quickly and clearly and a very competitive price. Documents provided quickly and easy to understand. Definitely my first choice when I look to renew in a year. Reviewed on: 17th August 2022

Home Insurance

After a while researching about home insurance and finding information confusing, I've came across Policy Expert. Their website was easy to use and information was clear and detailed. It took me only few minutes to complete my purchase and I am really pleased with the contract and how much it covers. I'd totally recommend them. Reviewed on: 16th August 2022

Inexpensive comprehensive cover

Very good value for money and comprehensive cover Reviewed on: 15th August 2022

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