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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Its so affordable

Easy to sign up and the best prices I've seen Reviewed on: 1st September 2022

home insurance,

Insurance offered was good, & price was also good,. Reviewed on: 1st September 2022

Hassle Free

A careless coffee spillage over my macbook resulted in my computer not powering on. The repair, from Apple, was quoted at £649.00. My claim was dealt with efficiently and all that was required was a copy of the Apple quotation. My claim was agreed within a week and payment into my bank in 5 days. Reviewed on: 1st September 2022

Great service and super competitive

I had a great experience getting my quote from Policy Epert and the price was super competitive too. I would definitely recommend them. Reviewed on: 1st September 2022

House insurance.

Really great price which covers all my needs for house insurance. So easy to set up with no complicated forms to fill out. Reviewed on: 1st September 2022

Really helpful

Very helpful and pleasant experience dealing with a company that helped tailor to MY needs and no pressure tactics. Reviewed on: 1st September 2022

Good all rounder

Simple, easy to use and budget friendly. Haven't needed them yet and hope I done need to but good to know they are there just in case. Reviewed on: 1st September 2022

Easy to use website.

Not made any claim so I have no experience of how well they handle claims. Website easy to use and good on-line documents. Reviewed on: 1st September 2022

Easy to deal with, helpful. Fair prices.

Easy to deal with, helpful. Fair prices. Reviewed on: 1st September 2022

Easy set-up, no hidden fees

Compare to big names, Policy Expert provide clear information and no hidden fees. Simple to understand. Reviewed on: 1st September 2022

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