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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Straightforward and reasonably priced

Straightforward policy at a reasonable price. Reviewed on: 1st September 2022

Easy and clear.

Superb value. Online support. Clear and straightforward. Reviewed on: 1st September 2022

Simple and user friendly

I really like Policy Experts website and its easy to read and navigate. Simple to find what I need. Reviewed on: 1st September 2022

Excellent Experience & Great Value

Really pleasantly surprised with the entire process, all made so easy and most of all feel like I have got extremely good value for money. Reviewed on: 1st September 2022

Great Company

Excellent company. Great prices and value for money with lots of options that don't cost a lot. Still the cheapest quote on renewal. Reviewed on: 1st September 2022

Easy and competitive price

Very easy to set up and found them to be very fair in their pricing, would definitely recommend to others. Reviewed on: 1st September 2022

Efficient

Fast and efficient service from the start of my policy Reviewed on: 1st September 2022

Cheap insurance with full insurance needs covered.

Home insurance was quick and easy to complete online. It covered all the needs I required and was the cheapest by far of all of the other brokers. Reviewed on: 1st September 2022

Great company!

Policy expert are an amazing insurance company, very easy to organise policies and they charge reasonable rates. Very consumer friendly and definitely look after the customer! Reviewed on: 1st September 2022

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