Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

View other Policy Expert products

4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9137)

Cost effective and efficient

Whilst I have not experienced the companies response to claims, having changed to them in the last 6 months I can state that their costs have been transparent and fair and the change over was very efficient. Reviewed on: 10th August 2022

Very comprehensive cover, and reasonable price

Good customer service, and good communications from the outset. Reviewed on: 10th August 2022

Quality cover and service at a very reasonable cost

1. Call handler was polite friendly knowledgeable and happy to indulge my numerous questions and scenarios with a positive and happy attitude. 2. The level and choices of cover offered and available was great. 3. The price was really great value for money and considerably cheaper than major highstreet/brand insurers. Very pleased. Reviewed on: 10th August 2022

Perfect cover and perfect price

Everything wrapped up in one bundle at an extremely great but competitive price. Was easy to navigate site and products and now have a year stress free knowing we have a wonderful company in charge. Reviewed on: 10th August 2022

The best ,most efficient and easiest company

It's an absolute pleasure to have a company that strives to treat customers as human beings and to set out their policies in easily understandable wording and options . I cannot rate them highly enough and will certainly be using this company again as well as recommending them to everyone. Reviewed on: 10th August 2022

Amazing company and great price

Great price on my home insurance Great customer service All round great company Reviewed on: 10th August 2022

Great customer service

Also easy to use website and clear wording Reviewed on: 10th August 2022

Excellent service

Gave me the same cover for less than one third of the price of my existing cover Reviewed on: 10th August 2022

Competitive price

Easy to change to from previous company used. Looking forward to a similarly competitive price next year Reviewed on: 10th August 2022

Clear and simple

Easy to personalise the policy to meet our needs Reviewed on: 10th August 2022

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Contents Insurance
from GetSafe 3.30 from 14 reviews
Home insurance
from Marsden Building Society 4.60 from 40 reviews
Landlord insurance
from Endsleigh 4.79 from 620 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.68 from 5027 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub