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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Thank you.

4
Easy quality service to do all on line Reviewed on: 10th August 2022

Home insurance

5
Great company quick and easy to set up. And by far the cheapest I have seen. Along all the extra options, without paying the premium. Highly recommend Reviewed on: 10th August 2022

Great choice

5
Policy expert were extremely efficient and knowledgeable, helpful me save money as well. Definitely use them again Reviewed on: 10th August 2022

No complaints

4
No issues so far. Coverage seems good Reviewed on: 10th August 2022

Great all round service

5
Great policy, great price, lovely people to speak with Reviewed on: 10th August 2022

Great for my home insurance needs

5
Website is easy to use and a pleasant non stressful experience setting up my home insurance with. Reviewed on: 10th August 2022

Excellent company

5
Easy process of joining, fantastic price was quoted, easy company to deal with, highly recommend Reviewed on: 10th August 2022

Quick, Easy, Efficient

5
Needed home insurance to complete my mortgage, policy expert ticked all the boxes at a very reasonable price with same day cover. Would 100% recommend and use again. Reviewed on: 10th August 2022

Friendly

5
Friendly easy service to use. Nothing to much effort in helping me with my new policy. Perfect. Thank you Reviewed on: 10th August 2022

Could not have been easier!

5
User friendly site, quick quotation process and a good competitive cost for the right for me product. Reviewed on: 10th August 2022

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