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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great policy

Great cover value and service. Would recommend using them to all my friends Reviewed on: 24th September 2021

No worries

Competitive prices, straight forward application, accessible customer support. Reviewed on: 24th September 2021

Cashback not received

Went through a cashback website when I took out my policy but some months on I still haven’t been paid. This is now having to be chased up by the cashback site. Reviewed on: 23rd September 2021

A listening company

I had to contact them about a possible claim the info received gave me confidence that my claim will be dealt with fairly. Reviewed on: 23rd September 2021

good values quick and easy to get quotes and insure property

good quick and easy to contact and to set up insurance good value for money Reviewed on: 23rd September 2021

More than fair price

Couldn't be beaten by anyone else on the market, and easy to set-up Reviewed on: 22nd September 2021

Easy and quick

Its always nice to have a quick and easy process with these things. Easy to deal with and simply making the job not so tedious Reviewed on: 22nd September 2021

easy to use quote system and a very good value for money price

very good customer service good call waiting times and easy yo use website Reviewed on: 22nd September 2021

I have not used Policy Expert to claim as yet I have only renewed my House and Contants ut they seem alright

I have not had much experience with them its the first year I have take out insurance so faf so good Reviewed on: 21st September 2021

Great service

found it very easy and clearly laid out service Reviewed on: 21st September 2021

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