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Policy Expert : Home insurance reviews

View other Policy Expert products
4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
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Policy Expert Home insurance reviews (9137)

Great service

5
found it very easy and clearly laid out service Reviewed on: 21st September 2021
steve wild's avatar
steve wild

Quality service

5
Quality service and cheap prices Reviewed on: 20th September 2021
babsfeb@hotmail.com's avatar
[email protected]

Excellent

5
Great service always, they always offer low prices Reviewed on: 20th September 2021
Tash's avatar
Tash

Easy to switch to

5
It was very easy to switch to Policy Expert and their price was very competitive. Their website was easy to use. I haven't had to claim yet but I'm sure that will be straightforward as well. Reviewed on: 18th September 2021
Kathryn Page's avatar
Kathryn Page

I found it easy to use and had no problems

5
Very straightforward and easy to use Reviewed on: 18th September 2021
Angela Gallagher's avatar
Angela Gallagher

Easy Peasy

5
The quickest and easiest quote and documentation to sort out. No issues and great price Reviewed on: 18th September 2021
D G's avatar
D G

Great value

5
I found it exceptionally easy to take out my policy. All questions were speedily and efficiently answered while certain aspects of my policy were able to be tailored to my specific needs. Great value for money compared to other insurers. Reviewed on: 17th September 2021
Carmen Pitts's avatar
Carmen Pitts

outstanding

5
outstanding value for money, simple , clear stress free process Reviewed on: 17th September 2021
Roy Bainbridge's avatar
Roy Bainbridge

Value for money

5
Very good value for money and would recommend to family and relatives Reviewed on: 17th September 2021
Leonard's avatar
Leonard

Great service at the right price

5
I renewed with Policy Expert recently, and the experience was just as good as when I first purchased from them. I also like the regular updates on insurance (and other related) matters that they provide. Reviewed on: 17th September 2021
John Hipkiss's avatar
John Hipkiss

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