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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

A clearly stated policy.

My car insurance was very easy to understand and all the policy details were clear to read. It was easy to bolt on policy extras which were easy to access and add to my policy. Reviewed on: 24th September 2021

Great policy

Great cover value and service. Would recommend using them to all my friends Reviewed on: 24th September 2021

No worries

Competitive prices, straight forward application, accessible customer support. Reviewed on: 24th September 2021

Cashback not received

Went through a cashback website when I took out my policy but some months on I still haven’t been paid. This is now having to be chased up by the cashback site. Reviewed on: 23rd September 2021

A listening company

I had to contact them about a possible claim the info received gave me confidence that my claim will be dealt with fairly. Reviewed on: 23rd September 2021

good values quick and easy to get quotes and insure property

good quick and easy to contact and to set up insurance good value for money Reviewed on: 23rd September 2021

More than fair price

Couldn't be beaten by anyone else on the market, and easy to set-up Reviewed on: 22nd September 2021

Easy and quick

Its always nice to have a quick and easy process with these things. Easy to deal with and simply making the job not so tedious Reviewed on: 22nd September 2021

easy to use quote system and a very good value for money price

very good customer service good call waiting times and easy yo use website Reviewed on: 22nd September 2021

I have not used Policy Expert to claim as yet I have only renewed my House and Contants ut they seem alright

I have not had much experience with them its the first year I have take out insurance so faf so good Reviewed on: 21st September 2021

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