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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

over all friendly service

so far very good experience as expected i have to wail and see my experience in the future i hope an i am optimistic Reviewed on: 17th September 2021

clear and easy

the process was clear and i could make easy informed decisions and felt that i was in a good position to save money. very happy Reviewed on: 17th September 2021

Quick and easy

Very quick and easy process and managed to reduce my premium Reviewed on: 17th September 2021

Simply perfection

Policy Expert have proved that it is possible to have a seamless and easy to use online service. Their website is clear, documentation easy to understand, and when choosing them for my home insurance their competitive prices won the day! Reviewed on: 17th September 2021

Competitive pricing

Easily sorted on comparison website. Competitive pricing and features. Reviewed on: 17th September 2021

Fab home insurance

Just joined. Very good price and very helpful. Reviewed on: 16th September 2021

Good

Had no problems switching from my previous insurer. Competitive prices - cheapest quote I could find. Reviewed on: 16th September 2021

Customer focused

Excellent customer service, very helpful and supportive, there when you need them. Reviewed on: 16th September 2021

Easy to sign up

Easy to sign up, documents were sent immediately - clear how to make a claim if needed Reviewed on: 16th September 2021

Top cover at bottom price 10/10

Awesome house insurance cover. More cover than others and the price is unbelievable. Used before and they were great- and I 'will be back next year too - highly recommended Reviewed on: 16th September 2021

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