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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Easy insurance

Easy to select all the options needed for our new insurance policy . Easy to view and understand documents . Reviewed on: 15th September 2021

Hassle free and saved 80 pounds .

Not too much wrong with my previous policy. But I saved 80 pounds easily, so it's worth having a look and it costs nothing to do a comparison check. Reviewed on: 15th September 2021

Affkrdqe and efficient service

Best quote by a long shot, they easily adapted my quote to fit my purpose. Easy to set up and great customer service. Highly recommend Reviewed on: 15th September 2021

Easy to use, good value

Recommended by comparison website, policy covered my requirements exactly. Reviewed on: 15th September 2021

Best Insurance provider 2021

By comparing all comparison sites I found Policy Expert was the chepest home and contents insurance with everything included Reviewed on: 15th September 2021

Excellent Service

I found this company on a comparison site and although they weren't the cheapest, hey gasve a comprehensive view of what you were getting for your money. The whole process of ensuring continuity of cover could not have been easier. Reviewed on: 15th September 2021

Effortless

Really easy to deal with and fill in any forms necessary Reviewed on: 15th September 2021

Quick and easy to obtain and value for money

Value for money easy to access on line. New customer do not a great deal of knowledge yet. Reviewed on: 15th September 2021

Efficient and straightforward

Easy to use website, and everything clearly set out, and easy to understand. Reviewed on: 15th September 2021

All good.

Very surprised by the price. Had to switch now for last 4 years as companies inflate prices at first renewal. Hopefully that will not be the case with policy expert. Reviewed on: 15th September 2021

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