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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

SIMPLY THE BEST!

5
Policy Expert was the most competitive...it was lowest priced, full of extras which had an additional cost with other insurers, an easy to understand policy, and an easy to navigate website. The entire transaction was completed in a few minutes. I can highly recommend Policy Expert. Reviewed on: 15th September 2021

No issues, good price

5
Helpful folks down at policy expert, and easy to deal with. Home insurance has good features and is always at a good price. No claims yet (hopefully none ever!), so i can't comment on that process. Reviewed on: 15th September 2021

No complaints here

5
Easy to obtain insurance on line which is what the modern day world is all about! Reviewed on: 15th September 2021

Good Service with value for the price

5
I Prefer to take this every year if the quality of service is maintained the same Reviewed on: 15th September 2021

Great service and price

5
While goijg through various company's to renew house insurance policy expert came out best. Price was best and reviews were great. Website so easy to use and setup in a matter of minutes. Reviewed on: 15th September 2021

Best One For H. Insurance

5
Any questions dealt with, very good price and easy to complete Reviewed on: 15th September 2021

easy home insurance

4
recommended by mother, as the saying goes 'trust your mother' Reviewed on: 15th September 2021

Very happy

5
Was easy to understand and fill in, Reviewed on: 15th September 2021

Simply the best!

5
I found Policy Expert through the CompareTheMarket comparison site. This company ticked all the boxes for everything I needed and was best value for money. Reviewed on: 15th September 2021

MRS Fatima Jetha

5
very well explained the terms and condition and quite helpful and I have had no problems and ARE REASONALBE. in price Reviewed on: 14th September 2021

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