Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9136)

Top Notch

Fantastic, we are in safe hands with Policy Expert Reviewed on: 14th September 2021

Competitive Pricing

Good quote, easy site, comprehensive cover Reviewed on: 14th September 2021

Effortless

Easy to process through on Online. No issues, straight forward. Ease of obtaining details Reviewed on: 14th September 2021

Easy to arrange

Simple to set up. Easy format to follow Reviewed on: 14th September 2021

Fantastic value

Quote from previous insurer increased by over £100 compared to last year. When Policy Expert was compared the requirements were matched or bettered for a much lower premium Reviewed on: 14th September 2021

Easy and efficient service - all rounder

After taking out home insurance for the first time on my first home, I was worried about how to go about this/get the right cover that I needed online, so after ringing their customer service, I soon had any doubts I had disappear and was quickly and efficiently put at ease and provided the right cover for me. Great customer service. Friendly staff and overall, very reasonable pricing! Will definitely look at using again! Reviewed on: 14th September 2021

Exceptional customer service experience

My experience of contacting the company to make a claim,for a first timer was terrifying, however the way I was treated by the team and been kept informed all through the process and the promptness with which my claim was dealt with was just mind blowing and exceptional and I won't have any hesitation to recommend the company to anyone. Keep up the good customer service experience Reviewed on: 14th September 2021

Great cover

Great cover for the price that was quoted. Went through a cashback site and saved even more! Reviewed on: 14th September 2021

Super easy to deal with

Very simple and quick and helpful. Reviewed on: 14th September 2021

Competitive prices

Bought from here as cover was cheaper than current insurer Reviewed on: 14th September 2021

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from Rigsby Insurance 0.00 from 0 reviews
Home Insurance
from Covea Insurance 1.30 from 9 reviews
Landlord Insurance
from Total Landlord 4.74 from 1612 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub