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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
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Policy Expert Home insurance reviews (9156)

MRS Fatima Jetha

5
very well explained the terms and condition and quite helpful and I have had no problems and ARE REASONALBE. in price Reviewed on: 14th September 2021
Mrs Fatima JETHA's avatar
Mrs Fatima JETHA

Top Notch

5
Fantastic, we are in safe hands with Policy Expert Reviewed on: 14th September 2021
arthur.tarry@gmail.com's avatar
[email protected]

Competitive Pricing

5
Good quote, easy site, comprehensive cover Reviewed on: 14th September 2021
Michelle's avatar
Michelle

Effortless

5
Easy to process through on Online. No issues, straight forward. Ease of obtaining details Reviewed on: 14th September 2021
Policy 1's avatar
Policy 1

Easy to arrange

5
Simple to set up. Easy format to follow Reviewed on: 14th September 2021
L Mc's avatar
L Mc

Fantastic value

5
Quote from previous insurer increased by over £100 compared to last year. When Policy Expert was compared the requirements were matched or bettered for a much lower premium Reviewed on: 14th September 2021
David Barker's avatar
David Barker

Easy and efficient service - all rounder

5
After taking out home insurance for the first time on my first home, I was worried about how to go about this/get the right cover that I needed online, so after ringing their customer service, I soon had any doubts I had disappear and was quickly and efficiently put at ease and provided the right cover for me. Great customer service. Friendly staff and overall, very reasonable pricing! Will definitely look at using again! Reviewed on: 14th September 2021
Emma D's avatar
Emma D

Exceptional customer service experience

5
My experience of contacting the company to make a claim,for a first timer was terrifying, however the way I was treated by the team and been kept informed all through the process and the promptness with which my claim was dealt with was just mind blowing and exceptional and I won't have any hesitation to recommend the company to anyone. Keep up the good customer service experience Reviewed on: 14th September 2021
Akinsola Tawose's avatar
Akinsola Tawose

Great cover

5
Great cover for the price that was quoted. Went through a cashback site and saved even more! Reviewed on: 14th September 2021
ab383's avatar
ab383

Super easy to deal with

5
Very simple and quick and helpful. Reviewed on: 14th September 2021
rebeccasnsloan@gmail.com's avatar
[email protected]

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