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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent service

Fast efficient value for money service Reviewed on: 14th September 2021

Home & Contents Insurance

Excellent value & customer service. Reviewed on: 14th September 2021

Fast efficient affordable insurance that was very easily set up.

I needed buildings and contents insurance and Policy Expert was the best cover and the most efficient cost. No none sense approach to getting you covered as fast as possible. Brilliant. Reviewed on: 14th September 2021

All the coverage I needed for a fair price

Easy to use, no hassle insurance Reviewed on: 14th September 2021

Brilliant customer service

Brilliant company to deal with. After 2years with a diffrent insurer i decided to move to theses guys and they made is stress free and it worked out cheaper for us aswell which was a win. Very glad I made the switch. Reviewed on: 13th September 2021

Great company

Really happy with the price and the cover offered. Reviewed on: 13th September 2021

professional service

have always had good service and professional service Reviewed on: 13th September 2021

Easy going

Easy to sign up, although I haven’t had to claim the process is simple enough Reviewed on: 13th September 2021

Quick and Reliable

I searched the internet for home insurance at a competitive rate with no reduction in cover and Policy Expert came out on top. The process was easy and they off all kinds of cover and additional services at a competitive price. Reviewed on: 13th September 2021

Quick and easy set up

Very quick and simple to enter details and set up the policy. Great cover and a great price. Reviewed on: 13th September 2021

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