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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent value for money

4
Nearly a third cheaper than my previous insurer, even with zero excess! Reviewed on: 13th September 2021

Easy

5
Easy and quick to find the right quote and take out the policy Reviewed on: 13th September 2021

Good Value

4
Good Value, everything explained in plain English Reviewed on: 13th September 2021

Excellent service

5
So quick and easy to get. Offers good service for a great price. Reviewed on: 13th September 2021

Good Value, Good Service!

5
Policy Expert are very good value for home insurance, provided very quick service when arranging it and I received good communication via email with all of my documents being sent. Reviewed on: 13th September 2021

Good deal!

5
I was pleased with the good deal offered compared to other insurers. Reviewed on: 13th September 2021

Smooth transaction, easy process

5
Really smooth process to buy home insurance policy and easy comparison with other supplies. So far so good Reviewed on: 13th September 2021

Best price

5
Best quote and I choose them. I did everything online and it was easy. Reviewed on: 13th September 2021

Great and quick

5
easy to set up. cheapest price for maximum cover. thank you Reviewed on: 13th September 2021

Simply the best

5
Always a great deal and good customer service every time with Policy Expert Reviewed on: 13th September 2021

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