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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Easy good value house insurance

House insurance went up yet again so found these guys online was easy to sort out and saved me nearly £300 Reviewed on: 10th September 2021

Value for money

Easy plain sailing value for money Reviewed on: 10th September 2021

Policy Experts know what they are talking about and understand the customers needs.

They know exactly what the customer should have in their insurance policy to cover their needs just in case of an emergancy. Reviewed on: 10th September 2021

Value

We were looking for home insurance with a lot of perks but also affordable and Policy Expert landed perfectly in that Venn diagram. Reviewed on: 10th September 2021

Useful insurance for a non standard build house

Helpful and understanding as I have a British steel house which is classified as non standard build Reviewed on: 10th September 2021

Quick and easy

I haven't had to contact them as had no problems but what I can say is they offered the best cover for the price and signing up was very quick and easy Reviewed on: 10th September 2021

Easily arranged

Easily arranged, good value in comparison to other insurers. Reviewed on: 10th September 2021

Quality insurance

Everything covered, much cheaper than other providers Reviewed on: 10th September 2021

Best money back reward after score

first time in my life policy expert give me cash back after my driving score before all companies just said about rewards but never paid so highly recommended this Reviewed on: 10th September 2021

Price excellent cover extensive

Not needed to use my house insurance 40 years of cover Therefore cannot comment on response to a claim Price and cover was very competitive Reviewed on: 10th September 2021

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