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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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84%
See only 4 star reviews
14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

GOOD CUSTOMER SERVICE

5
SATISIFED WITH THE FAST AND GOOD CUSTOMER SERVICE Reviewed on: 10th September 2021

Home insurance

5
Easy to use system, good prices quote came back very quick Reviewed on: 10th September 2021

Great, affordable, simple

5
PolicyExpert came up trumps in comparison engines for the best value insurance policy, covering the most for the best price. Easy to set upand all docs signed electronically. Perfect! Reviewed on: 10th September 2021

50%

5
Simple & easy to understand web site with a huge 50% saving off the nearest competitor! Reviewed on: 10th September 2021

Great insurers and very helpful

5
Easy communication and very fair prices Reviewed on: 10th September 2021

Great insurance

5
Good price very helpful staff easy to set up Reviewed on: 10th September 2021

All good so far!

4
All good so far. Easy to arrange and competitively priced Reviewed on: 10th September 2021

Best quote with everything I need covered. Was recommended by my sister who has a policy with you also.

5
The value of what you are getting covered is outstanding. Am a very pleased customer. Reviewed on: 10th September 2021

Simple to use, quality service.

5
Insurance has come a long way since the days of waiting on the end of a phone for hours for a quote. Now, we can do it online in minutes. PolicyExpert's questions about my home were easy to answer and as soon as I was happy with my quote online, it was sorted, paid for, and documents were available to view in minutes. They beat all other quotes by miles, even for me being a First Time Buyer. Their cover, so far, I have found is unparalleled. Another happy customer here! Reviewed on: 10th September 2021

home insurance

4
good price, easy to set up, no hassle Reviewed on: 10th September 2021

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