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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

easy to get the on line service was so easy

I was impressed with the web site on this policy and felt reassured that if I need to make a claim Policy Expert will do all they can Reviewed on: 10th September 2021

Excellent

Great competitive price, easy online system and good customer service. Reviewed on: 10th September 2021

So easy

As my title suggests it was so very easy to get my insurance completed Reviewed on: 10th September 2021

Simple, straight forward cover.

Best priced insurance for what I needed. Very pleasant booking experience. Reviewed on: 10th September 2021

Great insurance providers

A wonderful company to deal with Reviewed on: 10th September 2021

Not to be trusted

I took a policy out via Top Cashback with the promise of cashback which has been denied through some loop hole. Not a great start to a relationship with your insurance company which bases its contract on utmost good faith Reviewed on: 10th September 2021

Great company

Using policy expert was simple and straight forward . Very friendly and approachable all round good company. Reviewed on: 10th September 2021

Home Insurance

Very quick and easy process and good comms Reviewed on: 10th September 2021

Easy transaction and great communication

I took out my first policy with Policy Expert and was delighted with the price, ease of transaction, and quick delivery of documentation. Would definitely recommend! Reviewed on: 10th September 2021

Quick easy and straight forward

Process only was simple and fast, customer support was efficient. And overall great price as well. Would tiredly recommend Reviewed on: 10th September 2021

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