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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Very easy and great price!

I managed to get a great deal on my home insurance and it could not have been quicker or easier to set up. Reviewed on: 9th September 2021

Home insurance

The website was easy to navigate and organise the best deal for me. Reviewed on: 9th September 2021

Easy, Understandable and Simple

Recently switched our home and contents insurance to policy expert and couldn't be happier. The switch was quick, stress free and easy (exactly what you neex and want in this day and age). They also blew my renewal price out the water, so that was a little bonus too. Reviewed on: 9th September 2021

Simple and cost effective

The process was simple and the price was even better Reviewed on: 9th September 2021

Good service and affordable prices

Policy expert is great for first time buyers as I feel like they cover pretty much everything for a very reasonable price! Customer service seems to also be good given there was barely any wait or hold time when I called to ask some questions. Both members of staff that I spoke to were very helpful and resolved my queries quickly. Reviewed on: 9th September 2021

Easy to setup online.

Haven’t claimed but easy to set policy up and good price for cover provided. Reviewed on: 9th September 2021

Good service

Policy expert have been helpful and reliable. I would recommend to friends and family. Reviewed on: 9th September 2021

Exactly what they say they do

Very easy to get the right policy and great communication Reviewed on: 9th September 2021

Good price

The policy seem great value for money and based on this I'd recommend to friends and family. Luckily, I've been fortunate enough to not need their services yet. Reviewed on: 9th September 2021

Good opportunity

Price was promised in the beginning and they maintained when renewal time came. Its fantastic. Most of the insurance co. wants to quote but they want to pay immediately. This is not the case with policy expert. They had patience to wait until actual renewal date. This is really good one Reviewed on: 9th September 2021

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