Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

View other Policy Expert products

4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy to navigate website

Easy to navigate and buy from the website, thank you Reviewed on: 2nd August 2024

Like frosties....

They're greeeeeeeeeeeeeeeeeeeeat! Reviewed on: 2nd August 2024

As I have not made a claim yet ....

As I have not made a claim ... the jury is out and the quality of the insurance Reviewed on: 2nd August 2024

Alls good so far but never had to claim and althoug...

Alls good so far but never had to claim and although hopefully I wont have to my review can only reflect that its all been good so far Reviewed on: 2nd August 2024

Great value for money

I used a comparison site to renew my buildings and contents insurance and Policy Expert came up with an excellent deal. They offered great value for money, including extra cover which other insurance companies charged for. It was very easy to select the amount of cover required and simple to buy online. I never made a claim so cannot comment about that process but I would certainly recommend them based on my own experience Reviewed on: 2nd August 2024

Home Insurance

My first insurance with Policy Expert - found via Go Compare. I have home insurance Reviewed on: 2nd August 2024

Competitive price for cover- excellent value for money

Competitive price for cover- excellent value for money Reviewed on: 2nd August 2024

In need of a new House Insurance supplier?

In need of a new House Insurance supplier after my previous supplier had almost doubled there annual fee I was delighted to find a well reviewed company with a comparable cover at the original price Policy Expert. Sogning up wasqick and easy and I have been delighted with my choice Reviewed on: 2nd August 2024

SO easy to deal with.

So easy to deal with. Efficient and professional staff. Reviewed on: 2nd August 2024

Good value policy that was easy to take out and prov...

Good value policy that was easy to take out and provides the piece of mind knowing there is cover for emergencies should the worst happen. Reviewed on: 2nd August 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance
from Aviva 3.27 from 210 reviews
Non-standard home insurance
from Acorn Insurance 0.00 from 0 reviews
Landlord Insurance
from NatWest 0.00 from 0 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.64 from 5028 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub