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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Home Insurance

My first insurance with Policy Expert - found via Go Compare. I have home insurance Reviewed on: 2nd August 2024

Competitive price for cover- excellent value for money

Competitive price for cover- excellent value for money Reviewed on: 2nd August 2024

In need of a new House Insurance supplier?

In need of a new House Insurance supplier after my previous supplier had almost doubled there annual fee I was delighted to find a well reviewed company with a comparable cover at the original price Policy Expert. Sogning up wasqick and easy and I have been delighted with my choice Reviewed on: 2nd August 2024

SO easy to deal with.

So easy to deal with. Efficient and professional staff. Reviewed on: 2nd August 2024

Good value policy that was easy to take out and prov...

Good value policy that was easy to take out and provides the piece of mind knowing there is cover for emergencies should the worst happen. Reviewed on: 2nd August 2024

Always good on prices

Very easy to get in touch with, always very good prices Reviewed on: 2nd August 2024

A satisfied customer

I was very happy to insure my property with Policy Expert and have no concerns or issues with continuing to insure with them in the future. Reviewed on: 2nd August 2024

Very helpful and met my needs.

Very helpful and met my needs. Quick to organise my policy. Reviewed on: 2nd August 2024

Very easy to use website with competitive prices.

Very easy to use website with competitive prices. No issues when making a policy. Reviewed on: 2nd August 2024

Quick and easy to buy online.

Quick and easy to buy online. Like the different levels of cover. A bit confusing trying to get hold of someone to discuss how to make a claim but, then it was perfectly straightforward. Reviewed on: 2nd August 2024

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