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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Best in the market

5
The best price The best added extras The best service The best online setup The best in the market Reviewed on: 9th September 2021

MISS KG

4
Policy expert on line was self explanatory, easy to use, gave me the required cover for a good price. Had need to contact policy expert on phone, call answered promptly, staff dealt with my enquiry in efficient knowledgeable, friendly manner. Reviewed on: 9th September 2021

Reasonable

4
Reasonable price, easy to add or take away different options Reviewed on: 9th September 2021

Great service

5
Very helpful, good understanding of the product they were offering. Everything was quick and easy from start to finish . Would definitely recommend Reviewed on: 9th September 2021

Excellent service and value

5
Vey quick and easy to apply for- clear and concise explanations with excellent support Reviewed on: 9th September 2021

Easy to buy

4
Straightforward, no nonsense quote. Reviewed on: 9th September 2021

Excellent value

5
All through the application process I found them to be helpful and knowledgeable, not only great value but excellent service as well. Reviewed on: 9th September 2021

Very easy to purchase

5
Good cover and price when compared to other companies. Very easy and straightforward to purchase. Reviewed on: 9th September 2021

Best value for money

5
Easy online application process providing clear and flexible options to ensure that insurance is tailored to cover particular needs at a competitive price. A value for money service. Reviewed on: 9th September 2021

Policy Expertise

5
Top marks for house and contents insurance,Give these a chance to quote you,You won’t be disappointed Reviewed on: 9th September 2021

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