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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Superb clear service

Professional throughout. Clear in discussion, quick to react and a smooth completion. Ideal combination Reviewed on: 9th September 2021

Excellent policy for the price

Easy to complete, very competitive and some extras thrown in Reviewed on: 9th September 2021

Quick, simple, easy and cost effective

It was really easy and simple to get the insurance I needed and at a really good price! Reviewed on: 9th September 2021

Good Value

Excellent value insurance. Out priced the rest of the market! Reviewed on: 9th September 2021

Tremendous breadth of protection

Fortunately I haven’t had the need to claim on my policy but as a retired mortgage and insurance broker I was amazed at how comprehensive my new buildings and contents policy was at very competitive rates. Reviewed on: 9th September 2021

Very competitive prices

Easy to set up, great price and home emergency cover included. Reviewed on: 9th September 2021

Quick and easy

Great insurance company - very quick and easy to set up. No gimmicks - straightforward, clear and easy to understand Reviewed on: 9th September 2021

So good, came back to them

I am savvy and check for better deals each year. When Policy Expert came up again in the list I went with them as they have been straight forward and easy to deal with before. Just had to make a claim for their additional home emergency insurance and it was straight forward and very easy. Reviewed on: 9th September 2021

Good Review

Easy to set up and understand - and the overall experience was good - which was much appreciated in a world of difficult to navigate websites - Policy Expert made things easy for me - thank you Policy Expert - keep up the good work ! Reviewed on: 9th September 2021

A first class Policy

Excellent staff to deal with. A very comprehensive Policy. Jargon free plain English, well itemised and easy to understand. Extremely competitively priced. Peace of mind. Reviewed on: 9th September 2021

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