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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Affordable contents and building insurance.

Simple, no hassle experience of buying off the web. Reviewed on: 9th September 2021

Excellent cover

So easy to buy insurance and the cover is excellent for the price Reviewed on: 9th September 2021

Easy and convenient

Really easy to set up. Did everything online. This is the first insurance company I have used that hasn’t seen a massive increase in spam emails being sent. Would recommend. Reviewed on: 9th September 2021

Hassle free

Easy hassle free quotation easy to understand prices reasonable Reviewed on: 9th September 2021

Great cover at a fair price

Saved a fortune by switching my home insurance to Policy Expert. It was so easy and the cover is better than my previous insurer. Reviewed on: 9th September 2021

Nightmare setting up direct debit

Took hours on phone and email, a month later still not sure if resolved Reviewed on: 9th September 2021

Great service

It was super quick and easy to sort my home insurance out. Very happy with the service. Reviewed on: 9th September 2021

Great Company

No problems dealing with Policy Expert, all smooth Reviewed on: 9th September 2021

Quick, easy and quality

I found policy expert to be quick, easy to set up and a quality deal for a quality price! Reviewed on: 9th September 2021

Great price, saved £150 on my home insurance

Really thorough and helpful. May also use Policy Expert for my car insurance if they are as competitive as they were with the house insurance Reviewed on: 9th September 2021

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