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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

For the many and the few

5
Met all expectations, wonderful customer services Reviewed on: 9th September 2021

So easy to fill in details

5
So quick and easy to set up. And the cheapest we could find. Reviewed on: 9th September 2021

Quick and easy no issues

5
Love policy expert, everything was dealt with fast and efficiently. Reviewed on: 9th September 2021

Easy to do business with.

5
Have been with Policy Expert for a few years and found their website easy to use i.e. access documents etc, also found prices competitive, would recommend them. Reviewed on: 9th September 2021

Superb

5
Quick and easy to apply on line and they gave me the cheapest quote Reviewed on: 9th September 2021

Friendly service and price could not be beaten.

5
Easily the best value for money and very helpful staff on the other end of the phone. Excellent. Reviewed on: 9th September 2021

Good service, good insurance quotes

4
I really enjoyed it I really enjoyed it I really enjoyed it I really enjoyed it I really enjoyed it I really enjoyed it I really enjoyed it Reviewed on: 9th September 2021

Fast easy, reasonable price

5
Moving over to policy expert was painless and efficient when selecting details about our home. In comparison to other companies they are reasonably priced and provide the exact cover we where looking for. Reviewed on: 9th September 2021

Home insurance for everyone

5
Great company keep us informed of everything going on Reviewed on: 9th September 2021

Efficient Service

5
Contacted to change details of my policy and the staff were very efficient and helpful Reviewed on: 9th September 2021

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