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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Great service

Super easy to use and great product pricing Reviewed on: 9th September 2021

Awesome

Great service and very eager to help solve any queries Reviewed on: 9th September 2021

Helpful staff and good value

The whole process was smooth from start to finish. Extremely pleasant and helpful staff who explained everything clearly and concisely. No pressure to add on anything. Would highly recommend. Reviewed on: 9th September 2021

Easy to deal with, great experience

Took out home insurance earlier this year. Easy process... no hassle... Nice customer service. Would highly recommend... Reviewed on: 9th September 2021

Quick and easy, great service

Getting home insurance with Policy Expert was quick, easy and hassle free Reviewed on: 9th September 2021

Quick friendly service

Amazing customer service very quick and so helpful Reviewed on: 9th September 2021

Excellent Policy

Everything you need to know in simple english. Reviewed on: 9th September 2021

Excellent

Excellent, professional, friendly, good value service. Have already recommended to friends. Reviewed on: 9th September 2021

Clear and concise information

I used policy experts as I got a good deal and it was an easy choice with clear and concise information helping me make my choice. Reviewed on: 9th September 2021

All good so far

Easy enough to organise insurance with and haven't had any issue with although haven't had to use so far. Reviewed on: 9th September 2021

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