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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Friendly staff

Haven’t claimed so cannot comment on that but moved house & all dealt with very well by friendly staff. Reviewed on: 9th September 2021

top of the pops

very helpful and good value for money Reviewed on: 9th September 2021

Excellent service.

Really easy to arrange from start to finish. Highly recommended. Reviewed on: 9th September 2021

Review

good professional service great price Reviewed on: 9th September 2021

Best value

Best price I could find anywhere. Great cover all done in minutes , will be back again next time. Reviewed on: 9th September 2021

Always best price

Have been with these on and off for some years and recently returned again as everyone else is priced so high. They always keep me up to date with information via email with helpful hints to keep me and mine safe I do recommend you give them a go. Cheers Peter Hawkes. Reviewed on: 9th September 2021

Brilliant

By far the best value for money policy excellent . My policy was emailed to me within minutes. I would highly recommend them. Extremely satisfied customer. Well done to all . Reviewed on: 9th September 2021

The Insurer we'd all hope for!!

What an excellent, efficient and comprehensive insurance service AND at a most reasonable price. The policy and price speak for themselves. No need for lengthy/time-wasting phone call exchanges, questions led by the customer and answers, from staff, are prompt and concise. Staff are very friendly/obliging and easily understandable, clearly, they are there to get the job done and offer a value for money service. THANK YOU 'Policy Expert' Reviewed on: 9th September 2021

so far sp good

I didn't have to make claim yet, so it is hard to say, but setting up the account was an easy process Reviewed on: 9th September 2021

Nice

Fast and easy to use. Recommended 100% Reviewed on: 9th September 2021

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