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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Hassle free home insurance

Was a bit apprehensive sorting it out online but the website was easy to navigate and the whole process was a lot easier than I anticipated Reviewed on: 9th September 2021

Trouble free service

Using Policy Expert is simple and good value for money. No nonsense transactions and done in minutes Reviewed on: 9th September 2021

Amazing Insurance Provider

Full coverage at affordable price. Excellent customer service Reviewed on: 9th September 2021

Home insurance

Quick and straight forward process would highly recommend Reviewed on: 9th September 2021

Reasonable price

Able to insure at a reasonable price with a service I found to suit my requirements. Happy customer so far. Reviewed on: 9th September 2021

Good home insurance

It was very easy to you and website friendly Reviewed on: 9th September 2021

Building/Contents Insurance

The cheapest insurance company but covered all my needs. Based in UK so easy to understand when I had a query better than having to speak to someone abroad and probably couldn’t understand them. Reviewed on: 9th September 2021

Reasonable cover with extras

Policy Expert came up trumps on price, cover and included extras which were chargeable elsewhere. The cover you need at the price you can afford. Reviewed on: 9th September 2021

5 stars

Quick and easy to deal with definitely recommend Reviewed on: 9th September 2021

Wonderful

It was so easy to do online. I also read the reviews and they were very good so I went ahead and bought the policy Reviewed on: 9th September 2021

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