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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Brilliant company

All so easy and cheap too - excellent Reviewed on: 9th September 2021

Excellent service

Good competitive prices and excellent service. Reviewed on: 9th September 2021

Friendly service, great price

Have used for the last two years for my home insurance. Lovely friendly team and always worked out the cheapest. Had to change my name and address which was done with ease Reviewed on: 9th September 2021

Simple ,reasonable.... done!

Very easy company to deal with .I found everything i needed was put out before me in a really easy to understand way. The price is very competitive and refreshingly if you need to contact them they actually reply:):) Reviewed on: 9th September 2021

Best value out there!

Great value for money and covers it all! Reviewed on: 9th September 2021

Great service

Good easy and friendly good communication nothing to much trouble very polite Reviewed on: 9th September 2021

Great insurer

Really easy to get set up, very competitive price, great communication via emails. Reviewed on: 9th September 2021

Top quality service at an excellent price

Did all the usual reviews Value for money is always my objective not necessarily the cheapest option I was fully satisfied with both on this occasion as Policy Expert came up trumps when seeking home insurance I even got a courtesy call after securing the best price online Would definitely recommend Reviewed on: 9th September 2021

Excellent Serevice

Would highly recommend, Home insurance at a good price plus exceptional customer service Reviewed on: 9th September 2021

Great price!

As a first time buyer, home insurnace and other bills are very daunting. However, policy expert made it quick and easy and a great price too! Reviewed on: 9th September 2021

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