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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Great provider, great deals!

5
It was really easy to sign up and create a policy! The price was great for what was included and it was very simple to add any extras. The reviews were very good and so far I completely agree! Reviewed on: 9th September 2021

So far so good

3
Was the cheapest home insurance for the cover offered. Haven’t made a claim so can’t comment on any claim experience. Reviewed on: 9th September 2021

Top insurer

5
We were not happy with our renewal price for our home insurance so we went on a comparison site. Policy Expert was top of the list. We checked the details and we saved over £50 and also got more cover and did not have to pay the excess our old company charged. Would highly recommend Policy expert. Reviewed on: 9th September 2021

Cheap and easy to access

5
Easy to set up and very affordable Reviewed on: 9th September 2021

Brilliant service

5
Everything was quick and straightforward. Would highly recommend policy expert Reviewed on: 9th September 2021

Home/ contents insurance

5
Quick, efficient online service. Good price comparison and competitive rates. Highly recommend! Reviewed on: 9th September 2021

Competitive Prices with Service to Match

5
Switched from previous Insurance provider due to Policy Experts competitive price which included attractive additional features. Customer Service was helpful, friendly & patience.with a sense of humour. Reviewed on: 9th September 2021

Fabulous!

5
Customer service is fantastic and setting up with them is the easiest I have ever done. Reviewed on: 9th September 2021

Excellent value

5
Excellent value for money easy to follow web sight would definitely recommend Reviewed on: 9th September 2021

Great value

4
Great value for money, would recommend Reviewed on: 9th September 2021

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